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FREQUENTLY ASKED QUESTIONS

Lead Goblin is an AI-powered concierge service designed to automate customer interactions, provide 24/7 support, and seamlessly integrate with your CRM. It handles inquiries, updates customer files, and can even upsell your services, helping businesses scale without the need for additional staff.

Lead Goblin uses advanced artificial intelligence to interact with customers over the phone, via email, and other channels. It learns from your business’s communication style and applies that knowledge to provide personalized, efficient responses to customers, day or night.

Lead Goblin is ideal for small to medium-sized businesses (SMBs) across various industries, including retail, real estate, services, and customer support. If you're looking to scale customer service or reduce operational costs, Lead Goblin can help.

Yes! Lead Goblin seamlessly integrates with most CRM platforms, allowing it to update customer information, track interactions, and ensure data consistency without manual input from your team.

While Lead Goblin is designed to operate autonomously, it can escalate issues to a human team member if necessary. It’s built to assist your team by automating routine tasks, but your team can always step in if needed.

Lead Goblin takes data privacy seriously. All customer data processed by the system is encrypted and handled according to industry-standard security protocols. You can customize privacy settings to fit your business's compliance needs.

Absolutely! Lead Goblin can be customized to reflect your business’s tone, language, and style. From answering FAQs to handling complex inquiries, you can fine-tune how Lead Goblin interacts with your customers to match your brand.

Pricing varies based on the features and scale of service you need. For specific pricing information, please reach out to our sales team for a personalized quote based on your business’s needs.

Yes! Lead Goblin operates round the clock, ensuring your business is always responsive to customer inquiries, no matter the time of day or night.

Getting started is easy! You can sign up for a free demo or reach out to our sales team to discuss how Lead Goblin can benefit your business. We'll guide you through the setup process and help you integrate it with your systems.

 

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